Privacy policy

I’m Rachel Manns, and I photograph weddings as Rachel Manns Photography, based in St Leonards-on-Sea, East Sussex. This page explains what information I collect, why, and what I do with it. If you’ve got a question about any of it, email me at rachel@rachelmanns.com or ring 07761 394 008.

ICO registration number: ZC253818.

What I collect and why

When you check your date. Your names, your wedding date, your venue if you have one, your email address, your phone number, roughly how many guests, and anything else you choose to tell me. I use this to answer you, to tell you whether I’m free, and to send you a short series of emails about how I work over the following two weeks. You can stop those at any time by replying and saying so, and I don’t send anything after that unless you ask. The lawful basis is that you’ve asked me to get in touch, and my legitimate interest in answering an enquiry properly.

When you book. Your postal address for the contract and invoicing, the details of the day (timings, venue, other suppliers), and anything you tell me about your guests that helps me do a good job, like who not to miss. I use this to deliver what you’ve booked. The lawful basis is the contract between us.

On the day. Photographs of you, your guests, your suppliers and the venue. That’s the whole point, and the lawful basis is the contract with you. Photographs can reveal things about people, like ethnicity, religion or disability. I don’t use them to work any of that out; I use them to make your wedding photographs.

Afterwards. Your online gallery is hosted by Pixieset, and I can see which images you’ve viewed, favourited and downloaded, which helps me help you. If you order an album or prints through me, I pass the images and your delivery address to the lab that makes them.

Venues and suppliers. Around four times a year I send an email to venues, florists, planners and coordinators I’ve worked with, showing recent weddings. This is business-to-business contact and I use the work email addresses people have given me. Anyone can ask to be taken off it by replying.

When you visit this site. See cookies, below.

What I don’t do

I don’t sell your information, and I don’t share it with anyone who wants to market to you.

Who I share it with

Only people I need to in order to do the job: the company that hosts this website and its enquiry form, my email provider, Pixieset (who host the galleries), the album and print lab if you order something, a second photographer if you’ve booked one, and my accountant for invoices. All of them are bound by their own data protection obligations. Pixieset is based in Canada, which the UK treats as offering adequate protection for personal data.

How long I keep it

If you enquire and we don’t end up working together: 12 months from your wedding date, then deleted.

If you book: your contract and invoices for 7 years because HMRC requires it. Your contact details and the details of the day for as long as I need them to look after you, and then deleted.

Your photographs: I keep an archive of the weddings I’ve photographed, because couples come back years later for a lost file, an anniversary print or an album, and because my past work is my portfolio. Whether any of it is published is a separate question, and it’s covered in the booking terms and on the photographs page.

Your rights

You can ask me what I hold about you, ask me to correct it, ask me to delete it, ask me to stop using it for something, or ask for a copy in a form you can take elsewhere. Email me and I’ll deal with it within a month. If you’re not happy with how I’ve handled your information you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113, though I’d rather you told me first so I can put it right.

Children

Weddings have children at them, and I photograph them as part of the day. I don’t publish photographs of children anywhere without a parent’s or guardian’s say-so.

Changes

If I change this page I’ll put the date at the top. This version: 17.09.26.

Cookies

This site uses a small number of cookies. Some are essential to make it work, like remembering that you’ve dismissed this notice. It also uses Google Analytics to tell me roughly how many people visit and which pages they read, which is anonymised and only set if you agree to it when you first arrive. You can turn cookies off in your browser settings, and the site will still work.

The online galleries are hosted by Pixieset and set their own cookies, which are covered by Pixieset’s privacy policy.